The DETAILS BLOG
Capturing Stories from the Field: Reflections, Challenges, & Best Practices
 The past few months have represented incredible and unexpected challenges to the world of AD, encompassing everything from adjusting to brand new work routines, transitioning AD materials into a virtual format, and deciding exactly which corner of your workspace had the best lighting for all the videoconferencing meetings being scheduled in place of face-to-face ones. The pandemic has largely disrupted many of the best laid plans of 2020 for a majority of us. However, through all of the obstacles that the COVID-19 pandemic has represented, the NaRCAD team has also seen incredible resilience and adaptability from the AD community as we take on these challenges together.  We've seen the AD community persevere even as colleagues find themselves continuing to devote much of their time to pandemic responses, with AD project plans being forced to adapt. For a profession that prioritizes the benefits of face-to-face conversations, e-Detailing has given us all an opportunity to explore adaptations to the original model, encouraging AD community members to connect to each other in new ways, and leaning on one another’s experiences and expertise to clear hurdles. NaRCAD's response and virtual offerings have been shaped by your feedback, gathered through continuous conversation, as well as through our Needs Assessment Survey. We have continued to see record breaking attendance at our 2020 Webinar Series and our e-Detailing Community of Practice opportunities, with a focus on facilitating richer and deeper conversations and resource sharing. Our Peer Connection program has launched with a diverse cohort of detailers and program managers, forging brand new partnerships to tackle shared goals, sometimes from thousands of miles away.  We've also just launched an exciting new space for ongoing discussion on all things AD via our Discussion Forum, with threads on subtopics ranging from program sustainability to addressing clinician stigma and exploring e-Detailing’s potential. We're proud to note that during a time where there are fewer opportunities for in-person connection, our active community members are sharing and learning together more than ever before.  We're committed to fostering connection and providing support to all of you who are working hard to improve care for so many patients who need it most. As we continue to navigate all that comes next, we invite you, our expert program staff and detailers in the field, to continue to share your successes, challenges, and best practices in e-Detailing. Each of your stories adds to the strength and knowledge of our community, from those who are just beginning to navigate e-Detailing to those who are veterans at this approach. We invite you to connect with us through registering for upcoming webinars and roundtables, taking a minute to fill out our Needs Assessment Survey, introducing yourself on our forum, or writing to us at [email protected] with thoughts on what you would like to see from us in the near future. In support, The team @NaRCAD
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