National Resource Center for Academic Detailing [NaRCAD]
NARCAD
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  • Who We Are
    • WHY WE MATTER
    • Our Team
    • Internship Program
    • Testimonials
    • Contact Us
  • LEARNING COURSES
    • Training Series
    • SKILLS LAB
    • ON-DEMAND WEBCASTS
    • Virtual Coaching Sessions
  • Tools
    • Program Planning Hub
    • AD How-To Guides
    • AD Core Toolkits >
      • Inclusivity Toolkit
      • Evaluation Toolkit
      • Opioid Safety Toolkit
      • HIV Prevention Toolkit
      • E-Detailing Toolkit
  • Community
    • COMMUNITY CHECK-INS
    • Peer Connection Program
    • Detailing Community
  • EVENTS
    • CONFERENCE SERIES
    • Present at NaRCAD2025
    • THE CONFERENCE HUB
    • AD Summit Series
    • The AD Summit Hub
  • MEDIA CENTER
    • The Details Blog
    • Podcast Series
    • e-newsletter
    • AD Literature Archives
    • Virtual Bookshelf

Podcast Series:
​"Changing minds:
Transformative Talks for Healthcare Improvement"

We host influential thinkers who are shaping the field of clinical behavior change.
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Episode 14
How can public health professionals stay resilient and connected
​when the landscape is shifting beneath their feet?


In this episode, Anna Morgan-Barsamian passes the mic to Bevin Amira, NaRCAD’s Deputy Director and interim host, for a conversation on navigating devastating public health funding cuts and the rising spread of misinformation. Together, they explore how detailers can stay grounded in evidence, sustain meaningful relationships with clinicians, and lean into the power of community during challenging times.

*Stay tuned until the end for a special discount to NaRCAD’s upcoming AD Virtual Summit!


(Click here for the audio transcription.) 
​
Episode 13
How can harm reduction strategies not only save lives but also challenge stigma and transform communities?

In this episode, Maggie Kaufmann, Director of Harm Reduction Programs at the University of Illinois Chicago dives deep into harm reduction strategies, exploring how these evidence-based approaches save lives, combat stigma, and integrate with academic detailing projects. Maggie shares insights on transformative and creative harm reduction initiatives, including drug checking, mobile medications for opioid use disorder (MOUD) services, overdose prevention sites, and community-based education in local theaters. Tune in for a compelling conversation on the evolving landscape of harm reduction and its impact on public health. 

​
If you have any questions about integrating harm reduction into academic detailing projects, please contact Maggie at [email protected]
.

 
Click here for the audio transcription.
Episode 12
How do we navigate uncertainty in our conversations?

Join us as we hear from our colleagues at RxFiles Academic Detailing Program as they share strategies for handling uncertainty. From balancing preparation with the inevitable "I don't knows" to practicing presence in both professional and personal settings, this episode offers insights into how detailers can make deeper connections and have more meaningful discussions. Tune in to learn how embracing discomfort can lead to growth and confidence.


 Click here for the audio transcription.
​

Episode 11
How can innovation and adaptation drive the field of academic detailing forward?

In this episode, Founder and Director Mike Fischer shares the importance of adapting the AD model to meet diverse needs and tackle emerging public health challenges. We discuss the uncertainty of the landscape that lies ahead, meeting it with hope that we can continue to explore new opportunities to improve clinical care. Join us as we discuss the growth of the NaRCAD community, highlighting its role in shaping the future of clinical outreach education.

 Click here for the audio transcription.
Episode 10
How can patient voices be incorporated into AD work to affect change?

Mary Hightower, a Regional Health Specialist with the Iowa Department of Health and Human Services, discusses the impact of Iowa’s detailing program, as well as the program’s mission to address health disparities and combat stigma in rural communities. Whether you work in public health, healthcare, or community advocacy, this episode provides practical strategies to elevate patient perspectives and inspire meaningful change.


 Click here for the audio transcription.
Episode 9

​How can meaningful conversations impact the opioid crisis?

Academic Detailer Alexandria Stevenson from the Florida Department of Health in Broward County discusses her team’s important work on opioid safety and overdose prevention. Funded by the CDC's Overdose Data to Action Local Grant, Alexandria shares how her team collaborates with clinicians and community partners to promote harm reduction, distribute free naloxone kits, and educate the community.​


Click here for the audio transcription.
​

Episode 8

​What lessons can three decades of AD teach us about adapting to change? 

Hear from Debra Rowett, an advanced practice pharmacist and academic detailing leader in Australia for over 30 years. Deb shares the origins of AD in Australia and how it has evolved to support health professionals across various therapeutic areas. She discusses the importance of building trusted relationships with clinicians, particularly in rural areas, and how her team has adapted to challenges through the years. Deb also highlights the future of AD, emphasizing co-design, collaboration, and the role of technology. Don’t miss her insights on how AD continues to evolve and make a meaningful impact on patient care.


​​Click here for the audio transcription.
Episode 7
​
​How can we ensure that community partnerships are front-and-center in improving patient health? Pharmacist, detailer, and trainer Jacki Travers shares insights into a five-year collaboration with the Oklahoma State Department of Health aimed at reducing health disparities related to diabetes and cardiovascular disease. This project empowers local populations by partnering with safe spaces at the heart of communities, inviting libraries, faith-based organizations, and community health workers to work in harmony with detailing to reduce health disparities and increase patient access to care, resources, and support.


​Click here for the audio transcription.​
Episode 6

​​How can we ensure that every patient feels respected throughout their healthcare journey? Learn about the crucial importance of gender-affirming care and how AD can promote respectful, patient-centered healthcare for gender-expansive individuals. Listen to Ryan’s impactful personal story and vision for the future of gender-affirming care. ​​​​Click here for the audio transcription. ​
​
Additional Materials from DISH-AZ:
MSM Syphilis Toolkit
Gender Expansive Care Toolkit
Congenital Syphilis Toolkit
Episode 5

​In this episode, join us for our "Leadership Spotlight" at the AD Summit where Bevin Amira moderates a session featuring experts Carla Foster, MPH at the NYC Department of Health and Mental Hygiene, and Sarah Popish, PharmD, BCPP. at the VA Pharmacy Benefits Management Academic Detailing Service. They discuss the barriers to health equity, the importance of patient trust in healthcare, and the power of inclusive practices. Hear their insights on the importance of examining language, racialization, and individual biases in order to commit to authentic and effective anti-racist efforts. You don’t want to miss this thought-provoking session! ​
​
Click here for the audio transcription. ​
Episode 4

​Harm reduction is an impactful approach to empower people who use drugs (and their families) to live self-directed and healthy lives. In this episode, we speak with pharmacist Emmeline Paintsil, PharmD, MSLD, BCPS at the Iowa Pharmacy Association who delves into her team's innovative academic detailing project focused on harm reduction. Join us as we explore the impact of providing nonjudgmental care, building trust with patients, and advocating for harm reduction strategies. Click here for the audio transcription. 
Episode 3
How can we change the minds of clinicians? Tune in for an insightful conversation with our NaRCAD team members 
Anna Morgan-Barsamian and Bevin Amira as they discuss the impact of public health detailing programs across the country.
​Get the inside scoop on what we do here at NaRCAD and how the AD field continues to evolve, with campaigns focusing more and
​more on harm reduction and collaborative, community-wide initiatives! Click here for the audio transcription. 
​
Episode 2

​How does teaching others encourage us to evolve as health educators? Today we're chatting with expert trainer Julia Bareham, BSP, MSc, at the RxFiles Academic Detailing Service as she reflects on providing structure and a personalized approach to training new detailers, resulting in her own professional and personal evolution. Click here for the audio transcription.

Episode 1

Hear from two of our expert detailers, Jess Alward, MS, at the State of NH &  Chirag Rathod PharmD, at Illinois ADVANCE as they
​dive deeper into the impact of improv. We'll discuss how it can be used to shift communication and how detailers can
incorporate these skills into their work
.​​​ Click here for the audio transcription. 
Resources on Medical Improv: 
  • Resource: About Medical Improv
  • Article: No Joke: The Serious Role of Improv in Medicine
  • Article: How medical improv training sparks better communication, teamwork
  • Video: Improvisation and the Art of Medicine: Adaptable skills for an Uncertain World
  • Book: A New Way to Improve Communication
  • ​Book: If I Understood You, Would I Have This Look on My Face?​

Stay tuned for more episodes!

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​NaRCAD is a program of the Boston Medical Center, founded at Brigham & Women's Hospital, Division of Pharmacoepidemiology & Pharmacoeconomics.
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