National Resource Center for Academic Detailing [NaRCAD]
NARCAD
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    • THE CONFERENCE HUB
    • AD Summit Series
    • THE AD SUMMIT HUB
  • About
    • Why We Matter
    • Testimonials
    • Our Team
    • Contact Us
  • Tools and Resources
    • AD Core Toolkits >
      • Program Planning Hub
      • Inclusivity Toolkit
      • Opioid Safety Toolkit
      • HIV Prevention Toolkit
      • E-Detailing Toolkit
    • AD Literature Archives
  • Webinars
    • Webinar Series
    • E-Detailing Webinars
  • Blog & E-News
    • Best Practices Blog
    • E-Newsletter
  • Community
    • Discussion Forum
    • Peer Connection Program
    • Detailing Partners
  • EVENTS
    • Training Series
    • CONFERENCE SERIES
    • THE CONFERENCE HUB
    • AD Summit Series
    • THE AD SUMMIT HUB

Program Planning Hub

Learn how to build your program resources to support frontline clinicians.

I. BUILDING A PROGRAM
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Looking for resources for recruiting detailers?

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Explore this section for adaptable detailer job descriptions, reference guides, and webinars.​
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II. GAINING ACCESS
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Having difficulty getting the first visit?

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Explore this section for sample letters, fax templates, and flyers from detailing programs.
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III. DETAILING MATERIALS
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Looking for materials to share with clinicians/patients?
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Explore this section for provider and patient-facing resources as well as sample detailing aids.
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IV. TRACKING & EVALUATION​
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Wondering how to get started with evaluating your program?

Explore this section for adaptable resources on tracking data and visits.
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​I. Building a Program: Recruiting Detailers
  • Guide: Recruitment Quick-Reference Guide | NaRCAD
  • Guide: Building the Team You Want: How to Attract the Detailers You Need on Your Team | NaRCAD
  • Adaptable Resource: Job Description to Hire an Academic Detailer | adapted by NaRCAD with permission from Alosa Health
  • Adaptable Resource: Public Health Detailer Job Description | adapted  by NaRCAD with permission from the Colorado Department of Public Health & Environment and the Michigan Public Health Institute​
  • Video (1 hour): Best Practices in Detailer Recruitment | NaRCAD Webinar​
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Detailer Recruitment Reference Guide
NaRCAD
II. Gaining Access: Resources for getting in the door
Gaining Access Overview: 
  • Article: AD-vice: Getting the 1:1 Visit | NaRCAD DETAILS Blog
  • Video (17 minutes): The First Step: Getting Your Foot in the Door | NaRCAD Presentation
Introducing Your Program: 
  • Adaptable Resource: Introducing Your Campaign: Adaptable Community Letter | NaRCAD
  • Letter: Detailing Intro Letter Example | Oregon AIDS Education and Training Center
  • Flyer: Opioid Academic Detailing Flyer Example | Mountain Area Health Education Center
  • Flyer: Public Health Detailing Flyer Example | Utah AIDS Education and Training Center
Scheduling:
  • Adaptable Resource: Calling Script: Scheduling Detailing Visits | Colorado Department of Public Health & Environment 
  • Fax: Scheduling a Visit: Fax Template | RxFiles Academic Detailing ​
  • Scheduling Resource: Schedule Your Check-In Example | Oregon AIDS Education and Training Center
Additional Visibility: 
  • Video (2 minutes): Academic Detailing Commercial | Center for Health Innovation
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Schedule Your Check-In
Oregon AIDS Education
​and Training Center
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Academic Detailing Flyer
Mountain Area Health Education Center
Academic Detailing Commercial
UPDATE New Mexico
III. Detailing Materials: Examples of detailing aids, key messages, & pocket cards
NaRCAD Guides & Training Detailing Aids: 
  • Guide: How-to Guide: Field Testing Key Messages | NaRCAD
  • Guide: Building an Impactful Detailing Aid: NaRCAD's How-to Guide | NaRCAD​​
  • Guide: Making Compelling Visuals: Engaging Clinicians with More Than Words | NaRCAD
  • Guide: Applying Motivational Interviewing Techniques for AD Visits | NaRCAD
  • Scripting Tool: Key Phrases: Wording for Detailers to Use in 1:1 Visits with Clinicians | NaRCAD
  • Training Detailing Aid: Older Adult Falls Prevention and Management | NaRCAD
  • Training Detailing Aid: Improving Patient Safety and Reducing Opioid Overdoses | NaRCAD

Sample Detailing Aids:
  • Detailing Aid: Prescribing Naloxone to Patients Who Use Opioids | San Francisco Department of Public Health
  • Detailing Aid: PrEP Detailing Aid | San Francisco Department of Public Health
  • Detailing Aid: Rapid ART Detailing Aid | San Francisco Department of Public Health​
  • Detailing Aid: Building Resilience After Adverse Childhood Experiences: A Guide for Adult Primary Care Clinicians | Alosa Health & NaRCAD
  • Detailing Aid: Shift the Lens: Integrating Positive and Adverse Childhood Experiences into Pediatric Care | Alosa Health & NaRCAD​
  • Detailing Aid: Tobacco Treatment for People with Serious Mental Illness | NaRCAD & Massachusetts Mental Health Center, Mass. Department of Mental Health

Brochures, 1-Pagers, & Pocket Cards:
  • Pocket Card: Oral PrEP Pocket Card  |  San Francisco Department of Public Health
  • Pocket Card: Injectable PrEP Pocket Card | San Francisco Department of Public Health
  • 1-Pager: PrEP Basics | San Francisco Department of Public Health
  • 1-Pager: What is Naloxone? | New York City Department of Health and Mental Hygiene
  • Resource: Your Health Matters: How Criminal Justice Involvement May Affect Your Health | New York City Department of Health and Mental Hygiene
  • Resource: HIV Testing Palm Card | New York City Department of Health and Mental Hygiene​​
  • Resource: PrEP: Provider FAQ Sheet | AccessMatters
  • Resource: PrEP Pre-prescription Triage Sheet | AccessMatters
  • Pocket Card: Taking a Comprehensive Sexual Health History: The 5 P's Pocket Card | AccessMatters

​Clinical Modules and Detailing Toolkits Examples:
  • Modules: Clinical Modules & Corresponding Detail Aids | Alosa Health
  • Action Kits: Public Health Detailing Action Kits | New York City Department of Health and Mental Hygiene
Watch a mock detailing session using key messages for medications for opioid use disorder by NaRCAD.
IV. Tracking & EVALUATION: MATERIALS & EXAMPLES
​​Guides: 
  • Guide: Planning An Evaluation of an Academic Detailing Intervention | NaRCAD
  • Guide: Overdose Prevention Evaluation Profile for Academic Detailing | Centers for Disease Control and Prevention

Tracking Forms: 
  • Form: Logging Practice Visits and Follow-Up | NaRCAD
  • Form: Overall Tracking List Sheet & Detailing Visit Targets | NaRCAD
  • Survey: Post-Detailing Session Evaluation Form | NaRCAD
  • Survey: Virtual Pre-Visit Google Form Survey | Mountain Area Health Education Center
  • Survey: Provider HIV Prevention Pre-Survey & Post-Survey | Colorado Department of Public Health & Environment

Evaluation Reports: 
  • AD Outreach Summary: ​​Evaluation Summary Report | Idaho Department of Health and Welfare'
  • Snapshots: New Hampshire Public Health Network Snapshots | Harm Reduction Technical Assistance Project

Presentations & DETAILS Blogs: 
  • Article: The Complete Package: Translating Detailing Efforts into Measurable Outcomes Blog on Prioritizing Evaluation: Kristefer Stojanovski, MPH, PhD Candidate, NaRCAD DETAILS Blog
  • Video (1 hour and 15 minutes): Strategic Data Collection and Tracking: Best Practices for Program Sustainability | NaRCAD Webinar
  • Video (1 hour and 13 minutes): Measuring Impact for Sustainable Programming: The Importance of Evaluation | NaRCAD Webinar
  • Resource: Pragmatic Program Evaluation | Niteesh Choudhry, MD, PhD & Melissa Christopher, PharmD, NaRCAD Workshop Presentation Deck 
  • Video (~15 minutes): Lessons Learned from Evaluating Sexual Health Detailing Efforts (presentation begins at 2 hours and 16 minutes) | Kristefer Stojanovski, MPH, PhD Candidate, NaRCAD Presentation
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Overdose Prevention Evaluation  Profile for Academic Detailing
Center for Disease Control and Prevention
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HRETA Regional Snapshot Booklet
Harm Reduction Education and Technical Assistance for
​New Hampshire

Check out our topic-specific toolkits:
Opioid Safety
HIV Prevention
e-Detailing
Inclusivity
Join the Discussion
Interact with others in the AD community from around the world.

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​NaRCAD is a program of the Boston Medical Center, founded at the Division of Pharmacoepidemiology & Pharmacoeconomics [DoPE], at Brigham & Women's Hospital.

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