National Resource Center for Academic Detailing [NaRCAD]
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  • About
    • Why We Matter
    • Testimonials
    • Our Team
    • Contact Us
  • Tools & Resources
    • AD Core Toolkits >
      • Inclusivity Toolkit
      • Opioid Safety Toolkit
      • HIV Prevention Toolkit
      • E-Detailing Toolkit
      • Materials Toolkit
    • AD Literature Archives
  • Webinars
    • Webinar Series
    • E-Detailing Webinars
    • E-Detailing Roundtables
  • Blog & E-News
    • Best Practices Blog
    • E-Newsletter
  • Community
    • Discussion Forum
    • Peer Connection Program
    • Partners by Location
    • Detailing Directory
  • EVENTS
    • Training Series
    • CONFERENCE SERIES
    • THE CONFERENCE HUB

Inclusivity Toolkit:
​Educational Tools & Materials

For detailers and program staff to understand their own implicit biases, its effects on patients’ health, and ways to address it  order to better approach conversations with others.
 
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Understanding Stigma
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Explore
Explore more on understanding your own implicit biases.
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​Cultural Humility
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Explore
Resources discussing the importance of cultural humility and recognizing a patient’s cultural experience.​


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Communication Strategies

Explore
Resources and publications on communication strategies and their implications. Learn more about approaches and terms to use when talking about various clinical topics.
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NaRCAD Resources
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Explore
Compilation of resources and best practices from our DETAILS Blog, conferences, and additional materials. Learn from peers on approaches to addressing stigma in detailing visits.​​​
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Understanding Stigma
  • Test/Questionnaire: Harvard Implicit Association Test | Project Implicit, Harvard University​
  • Video (~2 min. 30 sec.): How does implicit bias affect health care? | Institute for Healthcare Improvement (July 2017)
  • Video (~5 min.): What is bias, and what can medical professionals do to address it? | Institute for Healthcare Improvement (June 2017)
  • Article: How to Reduce Implicit Bias | Institute for Healthcare Improvement (Sept. 2017)
  • Article: How does implicit bias by physicians affect patients’ health care? | Tori DeAngelis, American Psychological Association (March 2019)
  • Article: Cultural Humility vs. Cultural Competence – and Why Providers Need Both | Shamaila Khan, PhD, Health City (March 2021)
  • Resource: Brave Empathetic Accountable Contextualized Humble (BEACH) Statement Intentions | Maternal, Child, Adolescent Health (MCAH) San Francisco Department of Public Health
  • Publication: The Impact of Unconscious Bias in Healthcare: How to Recognize and Mitigate It | Jasmine R. Marcelin, MD, et al., The Journal of Infectious Diseases (Aug. 2019) 
  • Publication: Stigma in health facilities: why it matters and how we can change it | Laura Nyblade, PhD, et al., BMC Medicine (Feb. 2019)
  • In-Depth Exploration: Implicit Bias in Healthcare Professionals: A Systematic Review | Chloë FitzGerald and Samia Hurst, BMC Medical Ethics (March 2017)
  • In-Depth Exploration: Examining the Presence, Consequences, and Reduction of Implicit Bias in Health Care: A Narrative Review | Colin A. Zestcott, PhD, et al., Group Process & Intergroup Relations (July 2016)
  • Toolkit: Stigma and Discrimination Research Toolkit | National Institute of Mental Health
  • Toolkit: Race to Justice | Race to Justice - NYC Department of Health and Mental Hygiene
 
Cultural Humility: Recognizing Cultural Experiences
  • Article: Practicing Cultural Humility to Transform Health Care | Jennifer McGee-Avila, PhD, MPH, Robert Wood Johnson Foundation (June 2018)​
  • Article: Cultural Humility vs. Cultural Competence – and Why Providers Need Both | Shamaila Khan, PhD, Health City​
  • Publication: Not Missing the Opportunity: Strategies to Promote Cultural Humility among Future Nursing Faculty | Vickie Hughes, DNS, MSN, RN, et al., Elsevier Incorporated (Feb. 2020)
  • In-Depth Exploration: Cultural Competence and Cultural Humility: A Literature Review for Understanding and Action | Michael Wheeler, Central Florida Diversity Learning Series (March 2018)
  • Video (2 min. 30 sec.): What is Cultural Humility? | Psych Hub  (Oct. 2020)
 
Communication Strategies: Using the Right Words
  • Article: Words Matter - Terms to Use and Avoid When Talking About Addiction | National Institute on Drug Abuse (Nov. 2021)
  • Article: Words Matter: Preferred Language for Talking About Addiction | National Institute on Drug Abuse (June 2021)
  • Article: Words Matter: How Language Choice Can Reduce Stigma | Prevention Solutions at Education Development Center (Nov. 2017)
  • Downloadable Posters: People Matter, Words Matter | American Hospital Association
  • Language Guide: A Guide to Talking About HIV | Centers for Disease Control and Prevention
  • Resource: Language Matters (sexual health, substance use STBBIs, and intersecting sources of stigma) | Canadian Public Health Association
  • Publication: Communication Strategies to Counter Stigma and Improve Mental Health and Substance Use Disorder Policy | Emma McGinty, PhD, et al., Psychiatric Services (Feb. 2018)​
  • Publication: Stigma and Health/Risk Communication | Rachel A. Smith, PhD, et al., Oxford University Press (June 2016)
NaRCAD Resources
  • Resource: The DETAILS Blogs - Stigma | NaRCAD
    • Creating a Space to Address Stigma through 1:1 Dialogue with Clinicians | NaRCAD
    • Using AD to Reduce Stigma Associated with Opioid Use Disorder | Trish Rawn, BScPhm, PharmD, Centre for Effective Practice
    • Integrating Data into Action: Addressing Cocaine Use Through Public Health Detailing | Carla Foster, MPH, New York City Department of Health and Mental Hygiene
    • Closing Health Inequities Together: The Detailing Approach to Clinician Stigma | Megan DeNubila and Jessica Alward, MS, New Hampshire Division of Public Health Services
    • Leading the Way to Sustainability Through Strong Detailers and Valuable Partnerships | Sarah Ball, PharmD and Megan Pruitt, PharmD, Medical University of South Carolina
    • More Than Meets the Eye: Insights on Provider Stigma | Elisabeth Fowlie Mock, MD, MPH, Maine Independent Clinical Information Service
    • Diverse Approaches to Clinician Education in Louisiana | Brandon Mizroch, MD, MBBS, Louisiana Department of Health
    • Approaching New Horizons: AD on Cannabinoids in Canada | Zack Dumont, BSP, ACPR, MS, RxFiles Academic Detailing Service
    • Optimism for the Opioid Crisis: Addressing Stigma and Disseminating Evidence to Clinicians | Don Teater, MD, MPH, Teater Health Solutions
    • Academic Detailing for Social Justice: HIV Prevention via Provider Education | Mary Nagy, MPH, RN/BSN, Michigan Department of Health and Human Services
    • Exercising Empathy, Planting Seeds: An Interview with the Manchester, NH Academic Detailing Team | Carol Furlong, LCMHC, MAC, MBA, Elliot Hospital, Jill MacGregor, APRN, Catholic Medical Center, and Katie Sawyer, LICSW, MLADC, Network4Health/Mental Health Center of Greater Manchester
  • PowerPoint Presentation: Participant Perspectives: How Does Stigma Show up in AD? | NaRCAD
  • Expert Panel Video (presentation begins at 29 min.): Exploring and Addressing Clinician Stigma to Encourage Accountability |NaRCAD
  • Webinar: Opioid Use Disorder: Understanding Clinician Stigma to Encourage Behavior Change | Don Teater, MD, MPH, Teater Health Solutions and Nadejda Razi-Robertson, PhD, LCSW, Synergy Health Consulting
    • PowerPoint Presentation: Opioid Use Disorder: Understanding Clinician Stigma to Encourage Behavior Change
Inclusivity Toolkit: Main Page
Inclusivity Toolkit: Clinical Topic-Specific Resources

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​NaRCAD is a program of the Boston Medical Center, founded at the Division of Pharmacoepidemiology & Pharmacoeconomics [DoPE], at Brigham & Women's Hospital.

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