National Resource Center for Academic Detailing [NaRCAD]
NARCAD
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    • Present at NaRCAD2023
    • THE CONFERENCE HUB
  • About
    • Why We Matter
    • Testimonials
    • Our Team
    • Contact Us
  • Tools & Resources
    • AD Core Toolkits >
      • Inclusivity Toolkit
      • Opioid Safety Toolkit
      • HIV Prevention Toolkit
      • E-Detailing Toolkit
      • Materials Toolkit
    • AD Literature Archives
  • Webinars
    • Webinar Series
    • E-Detailing Webinars
    • E-Detailing Roundtables
  • Blog & E-News
    • Best Practices Blog
    • E-Newsletter
  • Community
    • Discussion Forum
    • Peer Connection Program
    • Detailing Partners
  • EVENTS
    • Training Series
    • CONFERENCE SERIES
    • AD Summit Series
    • Present at NaRCAD2023
    • THE CONFERENCE HUB

Inclusivity Toolkit:
​Educational Tools & Materials

For detailing staff to understand their own implicit bias, its effects on patients’ health, and ways to address it  in order to better approach conversations with others.
 

I. Understanding
Stigma & Bias

Videos and resources on the impact of implicit bias and its effect on patient care.

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​Explore this section to gain a deeper understanding of your own implicit biases.

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​II. Cultural Humility​
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​Resources discussing the importance of cultural humility and recognizing a patient’s cultural experience.​

​Explore this section to learn about cultural humility and strategies to promote it in your work.
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III. Communication Strategies

Resources and publications on communication strategies and their implications.

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​Learn more about approaches and terms to use when talking about various clinical topics.
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IV. NaRCAD Resources
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Compilation of resources on stigma in healthcare settings.


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xplore materials and learn from peers about different approaches to address stigma when detailing.
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​I. The first STep: Understanding stigma & Bias
  • Test/Questionnaire: Harvard Implicit Association Test | Project Implicit, Harvard University​
  • Video (~2 min. 30 sec.): How does implicit bias affect health care? | Institute for Healthcare Improvement (July 2017)
  • Video (~5 min.): What is bias, and what can medical professionals do to address it? | Institute for Healthcare Improvement (June 2017)
  • Article: How to Reduce Implicit Bias | Institute for Healthcare Improvement (Sept. 2017)
  • Article: How does implicit bias by physicians affect patients’ health care? | Tori DeAngelis, American Psychological Association (March 2019)
  • Article: Cultural Humility vs. Cultural Competence – and Why Providers Need Both | Shamaila Khan, PhD, Health City (March 2021)
  • Resource: Brave Empathetic Accountable Contextualized Humble (BEACH) Statement Intentions | Maternal, Child, Adolescent Health (MCAH) San Francisco Department of Public Health
  • Publication: The Impact of Unconscious Bias in Healthcare: How to Recognize and Mitigate It | Jasmine R. Marcelin, MD, et al., The Journal of Infectious Diseases (Aug. 2019) 
  • Publication: Stigma in health facilities: why it matters and how we can change it | Laura Nyblade, PhD, et al., BMC Medicine (Feb. 2019)
  • In-Depth Exploration: Implicit Bias in Healthcare Professionals: A Systematic Review | Chloë FitzGerald and Samia Hurst, BMC Medical Ethics (March 2017)
  • In-Depth Exploration: Examining the Presence, Consequences, and Reduction of Implicit Bias in Health Care: A Narrative Review | Colin A. Zestcott, PhD, et al., Group Process & Intergroup Relations (July 2016)
  • Toolkit: Stigma and Discrimination Research Toolkit | National Institute of Mental Health
  • Toolkit: Race to Justice | Race to Justice - NYC Department of Health and Mental Hygiene
II. Cultural Humility: Recognizing  Different Cultural Experiences
  • Article: Practicing Cultural Humility to Transform Health Care | Jennifer McGee-Avila, PhD, MPH, Robert Wood Johnson Foundation (June 2018)​
  • Article: Cultural Humility vs. Cultural Competence – and Why Providers Need Both | Shamaila Khan, PhD, Health City​
  • Publication: Not Missing the Opportunity: Strategies to Promote Cultural Humility among Future Nursing Faculty | Vickie Hughes, DNS, MSN, RN, et al., Elsevier Incorporated (Feb. 2020)
  • In-Depth Exploration: Cultural Competence and Cultural Humility: A Literature Review for Understanding and Action | Michael Wheeler, Central Florida Diversity Learning Series (March 2018)
  • Video (2 min. 30 sec.): What is Cultural Humility? | Psych Hub  (Oct. 2020)
III. Communication Strategies: Using the right words
  • Downloadable Posters: People Matter, Words Matter | American Hospital Association
  • Publication: Stigma and Health/Risk Communication | Rachel A. Smith, PhD, et al., Oxford University Press (June 2016)
  • Article: Words Matter - Terms to Use and Avoid When Talking About Addiction | National Institute on Drug Abuse (Nov. 2021)
  • Article: Words Matter: Preferred Language for Talking About Addiction | National Institute on Drug Abuse (June 2021)
  • Article: Words Matter: How Language Choice Can Reduce Stigma | Prevention Solutions at Education Development Center (Nov. 2017)
  • Language Guide: A Guide to Talking About HIV | Centers for Disease Control and Prevention
  • Resource: Language Matters (sexual health, substance use STBBIs, and intersecting sources of stigma) | Canadian Public Health Association
  • Publication: Communication Strategies to Counter Stigma and Improve Mental Health and Substance Use Disorder Policy | Emma McGinty, PhD, et al., Psychiatric Services (Feb. 2018)​​
IV. NaRCAD Resources: Details blog, Conference presentations, & more
  • Resource: The DETAILS Blogs - Stigma | NaRCAD
    • Creating a Space to Address Stigma through 1:1 Dialogue with Clinicians | NaRCAD
    • Using AD to Reduce Stigma Associated with Opioid Use Disorder | Trish Rawn, BScPhm, PharmD, Centre for Effective Practice
    • Integrating Data into Action: Addressing Cocaine Use Through Public Health Detailing | Carla Foster, MPH, New York City Department of Health and Mental Hygiene
    • Closing Health Inequities Together: The Detailing Approach to Clinician Stigma | Megan DeNubila and Jessica Alward, MS, New Hampshire Division of Public Health Services
    • Leading the Way to Sustainability Through Strong Detailers and Valuable Partnerships | Sarah Ball, PharmD and Megan Pruitt, PharmD, Medical University of South Carolina
    • More Than Meets the Eye: Insights on Provider Stigma | Elisabeth Fowlie Mock, MD, MPH, Maine Independent Clinical Information Service
    • Diverse Approaches to Clinician Education in Louisiana | Brandon Mizroch, MD, MBBS, Louisiana Department of Health
    • Approaching New Horizons: AD on Cannabinoids in Canada | Zack Dumont, BSP, ACPR, MS, RxFiles Academic Detailing Service
    • Optimism for the Opioid Crisis: Addressing Stigma and Disseminating Evidence to Clinicians | Don Teater, MD, MPH, Teater Health Solutions
    • Academic Detailing for Social Justice: HIV Prevention via Provider Education | Mary Nagy, MPH, RN/BSN, Michigan Department of Health and Human Services
    • Exercising Empathy, Planting Seeds: An Interview with the Manchester, NH Academic Detailing Team | Carol Furlong, LCMHC, MAC, MBA, Elliot Hospital, Jill MacGregor, APRN, Catholic Medical Center, and Katie Sawyer, LICSW, MLADC, Network4Health/Mental Health Center of Greater Manchester
  • PowerPoint Presentation: Participant Perspectives: How Does Stigma Show up in AD? | NaRCAD Annual Conference 2021
  • Expert Panel Video (presentation begins at 29 min.): Exploring and Addressing Clinician Stigma to Encourage Accountability |NaRCAD Annual Conference 2021
  • Webinar: Opioid Use Disorder: Understanding Clinician Stigma to Encourage Behavior Change | Don Teater, MD, MPH, Teater Health Solutions and Nadejda Razi-Robertson, PhD, LCSW, Synergy Health Consulting
    • PowerPoint Presentation: Opioid Use Disorder: Understanding Clinician Stigma to Encourage Behavior Change
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Clinical Topic-Specific Resources

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​NaRCAD is a program of the Boston Medical Center, founded at the Division of Pharmacoepidemiology & Pharmacoeconomics [DoPE], at Brigham & Women's Hospital.

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