Real-time Connection with our Resilient Community: Reflecting on NaRCAD2021

Aanchal Gupta,  NaRCAD Program Coordinator

Tags: Conference, Detailing Visits, Stigma, ​E Detailing, ​Opioid Safety
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​Take a peek at the NaRCAD2021 conference materials on our Conference Hub.

Fresh from our move to Boston Medical Center, our team at NaRCAD hosted the 9th annual International Conference on Academic Detailing, a virtual event concentrating on “Cultivating Relationships for Community Resilience.” There were robust discussions on critical topics, useful tools shared, and connections built. With over 300 registrants from across the globe, the AD community continues to learn and grow thanks to your support and passion for this work. Check out some of the highlights from our 2021 conference below.

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Day 1 + 2 Welcome Addresses

• We kicked off Day 1 with a welcome address, Reinventing & Reimagining, from our Founder and Director, Mike Fischer, as he discussed how we can build on the foundation of AD, focus on health equity, and be person-centered in our framing to clinicians.
• Our Co-Founder and Special Adviser, Jerry Avorn, welcomed us on Day 2 with his address, Evidence, Education, Empathy, and Equity: Lessons for Academic Detailing as We Look Past COVID, and shared his four lessons learned as our field continues to adapt to the impact of the pandemic.

​Field Presentations

• The field presentations on Day 1 highlighted the increased use of QR codes during detailing sessions as a quick and direct way to share information. Programs from Oregon, Singapore, and Utah shared their experiences and useful tools for detailing in a virtual environment.
• Our community learned about the impact of AD across a range of clinical topics during Day 2 field presentations, including safer antibiotic prescribing, new approaches to treating diabetes, and approaches to improve opioid safety.
• Every year brings reflections on many challenges in implementing detailing, but also myriad successes. At the end of Day 3, we provided a space to ask our community to share their successes, big or small, including excitement about beginning a career in AD, finding ways to build a sustainable program, and making connections virtually. We then wrapped up the day with 2021 Yearbook Presentations, highlighting some of the year’s successful detailing approaches from programs in Nebraska, Louisiana, and Norway.

Breakout Sessions

• During our interactive breakout sessions on Days 1 and 2, our presenters covered the steps of a detailing visit, strengthening the detailer-to-clinician relationship, a program manager’s role in supporting an AD program, and more.

Expert Panels

• Our Day 1 expert panelists from Tennessee shared their individual perspectives on their roles to advance Tennessee’s academic detailing initiative focusing on patients with opioid use disorder.
• We kicked off Day 3 by sharing the outcomes from two stigma focus group sessions hosted by NaRCAD this past year. We then explored conversations on stigma with three expert panelists and discussed empathy, socio-economic stigma, and presumptive language. This important conversation is one we plan to continue into 2022 and beyond.

Special Presentation: “Detailer Training in Action: Ask the Experts”

• Three of our dynamic training facilitators shared their insights on training and the challenges of detailing. This open discussion provided an opportunity for learning for both new and experienced detailers. Topics ranged from how to navigate detailer and provider burnout, self-care, and remembering to celebrate the small wins.

Real-time Roundtable

• We brought our successful roundtables to this year’s conference to facilitate an opportunity for attendees to connect with others in real-time via small breakout groups. Attendees were given the chance to network, reflect on 2021, and gear up for 2022.

Our team at NaRCAD is immensely grateful for your continued feedback and insights during our conference. This community has a wealth of knowledge to share, and as we approach 2022, we plan to continue to facilitate opportunities to connect you with others in the field, create a space to have conversations about stigma, and support your needs in the field.

We look forward to seeing you in 2022.

-The NaRCAD Team

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​A special thank you to all of our NaRCAD2021 presenters!
Check out the NaRCAD2021 program book for more information on the presenters.

• Alena Balasanova, MD, FAPA, University of Nebraska Medical Center
• Amanda Kennedy, PharmD, University of Vermont
• Bolo Nieto, Hands United, Latino Commission on AIDS
• Brandon Mizroch, MD/MBB, Louisiana Department of Health
• Carla Foster, MPH, NYC Department of Health and Mental Hygiene
• Chirag Rathod, PharmD, Illinois ADVANCE/University of Chicago
• David Reagan, MD, PhD, FACP, ONE Tennessee
• Gary Naja-Riese, MSW, MPH(c), San Francisco Department of Public Health
• Jacki Travers, PharmD, Pharmacy Management Consultants
• Jacqueline Myers, BSP, RxFiles Academic Detailing
• Jessica Alward, MS, State of New Hampshire Division of Public Health
• Julia Bareham, BSP, MSc, RxFiles Academic Detailing
• Kelsey Genovesse, MPAS, Utah Public Health Detailing Program
• Ketil Arne Espnes, MD, KUPP - The Norwegian Academic Detailing Program
• Lisa Gruss, BS, MS, MBA, Quality Insights
• Loren Regier, BSP, BA, RxFiles Academic Detailing
• Lori Saul, BSN, Quality Insights
• Mark Bounthavong, PharmD, MPH, PhD, VA Pharmacy Benefits Management Academic Detailing Service
• Megan Pruitt, PharmD, SCORxE
• Michael Nguyen, PharmD, Pharmacist Management Consultants, OU College of Pharmacy, OU Health
• Michael Wilson, MA, University of Rochester: Center for Community Practice
• Sarah Ball, PharmD, Medical University of South Carolina
• Sarah Toborowski, BA, Quality Insights
• Sharon Moore, DPh, ONE Tennessee
• Teronya Holmes, BS, ONE Tennessee
• Tina Chen, MBChB, PhD, Agency for Care Effectiveness, Ministry of Health, Singapore
• Tony de Melo, RPh, Alosa Health
• Vishal Kinkhabwala, MD, MPH, Michigan Department of Health and Human Services
• Zack Dumont, BSP, ACPR, MSPharm, RxFiles Academic Detailing

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