National Resource Center for Academic Detailing [NaRCAD]
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  • Who We Are
    • THE STRATEGY
    • Our Team
    • Testimonials
    • Internship Program
  • WHAT WE OFFER
    • EXPERT CONSULTATION
    • DETAILING TOOLKITS
    • How-To Guides
    • VIDEO RESOURCES >
      • SKILLS LAB
      • WEBCASTS
    • Literature Library
  • EVENTS
    • Training Series
    • CONFERENCE SERIES
    • AD Summit Series
    • COMMUNITY CHECK-INS
    • Peer Connection
  • MEDIA CENTER
    • Podcast Series
    • e-newsletter
    • The Details Blog
    • Virtual Bookshelf
  • WORK WITH US

The DETAILS BLOG

Capturing Stories from the Field: Reflections, Challenges, & Best Practices
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Communications Training: Strengthening Clinical Relationships for Better Patient Care!

3/18/2026

2 Comments

 
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Communicating effectively with frontline clinicians takes a rare set of skills. Not only do you need to be able to translate complex clinical guidelines and recommendations succinctly and dynamically, you also need the interpersonal relationship-building skills that allow you to genuinely connect with doctors, nurses, and pharmacists who need customized support to implement new approaches.

Our close-knit community is comprised of the 1400 healthcare professionals we've trained to walk into clinics and hospitals and effect long-lasting, strategic change - whether that's convincing providers to use a new screening tool, prescribe a different medication, or start referring patients to behavioral health. ​​And because research shows that a human-to-human approach is much more likely to activate change than an email, memo, webinar, or lecture, that's what we teach.

​Using a proven communications structure, our trainees learn how to take motivational interviewing and add a twist - making a tangible "ask" at the end of the conversation. When this "detailing" approach is deployed effectively, clinician behaviors change, workflows improve, and patients get healthier.

​Join us this Spring for an intensive virtual training with high interactivity, a 5:1 student:teacher ratio, and an environment of encouragement, creativity, and dedication to improving patient health.
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COMMENT BELOW & WIN!
​
Be one of the first ten people to comment below about why you're
excited to be working in healthcare or public health and receive
​$400.00 OFF of your training registration!


​​See you online!
The NaRCAD Team
2 Comments
Marlon Columna link
3/19/2026 09:00:32 am

I look forward to the incredible work that NaRCAD will generate with this training. Success to all!

Reply
Lucinda Lundy Zeinelabdin
3/19/2026 10:27:00 am

This training is wonderful in helping new detainees learn the ropes. The training team is top notch and you walk away with tools in your toolbelt that help you feel ready to take on the work. The support from other detailers that are a part of this community is second to none.

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​NaRCAD is a program of the Boston Medical Center, founded at Brigham & Women's Hospital, Division of Pharmacoepidemiology & Pharmacoeconomics.
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